Payment

• Preferred mode of Payment is PayPal.
  
• For purchases over 10K Bank Wire is Preferred
  

Shipping 

• Purchases will be shipped via UPS or USPS.
  
• We guarantee to ship your item within 48 hours (except weekend and public holidays) after payment has cleared.  This guarantee does not include items that require freight shipping.
• Your Tracking number will be sent to you via email once the item has been shipped out.

International Sales

• USPS Express Mail International is our preferred shipping method.
• All import duties & taxes are responsibility of the buyer.
• We do offer FedEx Air Freight for items not able to be shipped USPS.

 Freight

• All Heavy and Bulky items that do not meet the weight and size of regular mail have to be shipped freight. Items shipped by freight are exempt for our 48 hour shipping guarantee.  Please contact us for a freight quote

 Shipping Address

 Items can only be shipped to the verified shipping address that is submitted with your PayPal payment. If your PayPal address does not match the shipping address, please modify the address before submitting payment. Please notify us through the EBay Messaging panel. If no notification is received and your item is shipped to the incorrect address you (the buyer) will responsible for any additional charges.

Contact

We answer customer emails regularly during our normal business hours (M-F, 9am-3pm Pacific). If you ask a question on a weekend or holiday, we will answer your question promptly on the following business day. Please allow at least 24 hours for a reply.

Feedback

We are happy to leave positive feedback as soon as you receive your item and are happy with it ,and leave us a positive feedback. Remember, we are always willing to work with you on any problems you may experience, so please contact us before considering a negative remark. If you are unfamiliar with the feedback system, please check out eBay’s Feedback Policy.

General

PLEASE NOTE

• If you think an accessory (Adapters, Power Cables, PROBES, and Manuals etc.) should be with this item, and it is not pictured or not mentioned, it is NOT included.                         
• Our items are sold “as described”. We stand 100% behind what is mentioned in our listings.
  
• We strive to describe our items as accurately as we can; still if we make a mistake we will make it right.

PLEASE NOTE, THE FDA DISCLAIMER BELOW IS FOR MEDICAL DEVICES/EQUIPMENT REQUIRING GOVERNMENT AUTHORIZATION:

“The sale of this item may be subject to regulation by the U.S. Food and Drug Administration and state and local regulatory agencies. If so, do not bid on this item unless you are an authorized purchaser. If the item is subject to FDA regulation, we will verify your status as an authorized purchaser of this item before shipping of the item.”

“This unit has been used. It has been cleaned in accordance with the manufacturers guidelines by the medical facility from which we received it.”